Effective Date: 1 April 2025

At Diacureclinic.com (“Website”), your privacy is of utmost importance to us. This Privacy Policy outlines how Diacure Nutrition and Lifestyle Clinic (“Diacure”, “we”, “us”, or “our”), a brand operated by My Keto Co., collects, uses, shares, and protects your personal information. By accessing or using our Website or services, you consent to the practices described in this Policy.

1. Scope and Applicability

This Privacy Policy applies to all users (“you”, “your”) of our Website and services, including:

• Individuals using our consultation or wellness programs,
  
  
• Customers placing orders for meals or bakery products,
  
  
• Visitors simply browsing the Website.
  
  

2. Information We Collect

We may collect the following types of information:

2.1 Personal Information

• Name, age, gender, contact number, address, email ID.
  
  
• Health-related information voluntarily provided during consultations or questionnaire submissions.
  
  
• Medical history, food allergies, preferences, or dietary requirements necessary for your wellness programs.
  
  

2.2 Payment and Transactional Information

• Billing and delivery addresses.
  
  
• Payment method details (processed securely via third-party payment gateways).
  
  

2.3 Technical and Usage Data

• IP address, browser type, device information, pages visited, duration of sessions, etc.
  
  
• Collected via cookies or similar tracking technologies (see Section 6).
  
  

3. Purpose of Collection and Use

We use the collected data for the following purposes:

• To schedule consultations and deliver personalized nutrition programs.
  
  
• To coordinate with third-party vendors for food and bakery product delivery.
  
  
• To communicate with you regarding orders, updates, changes, or offers.
  
  
• To enhance Website functionality, security, and user experience.
  
  
• To comply with applicable legal obligations or respond to lawful requests.
  
  

4. Disclosure to Third Parties

We do not sell your personal information. However, we may share your data with:

• Third-Party Providers (meals/bakery vendors): Only the minimum required information (e.g., name, delivery address, dietary restrictions) to fulfill your order.
  
  
• Payment Processors: For secure transactions.
  
  
• Legal Authorities: When required under applicable law or in response to legal requests.
  
  
• IT and Operational Partners: For website hosting, security, or analytics under strict confidentiality agreements.
  
  

5. Data Retention

We retain your personal information only for as long as necessary:

• To provide services as per our engagement.
  
  
• To comply with legal, regulatory, or internal policy requirements.
  
  
• For dispute resolution or fraud prevention.
  
  

You may request deletion of your personal data by writing to hello@diacureclinic.in, unless retention is legally required.

6. Cookies and Tracking

Our Website uses cookies and similar tools to:

• Remember your preferences,
  
  
• Analyze Website traffic and usage,
  
  
• Provide a better browsing experience.
  
  

You may disable cookies via your browser settings, though some features may not function optimally.

7. Data Security

We employ reasonable technical and organizational measures to safeguard your data, including:

• Secure servers and SSL encryption,
  
  
• Restricted access to sensitive data,
  
  
• Periodic data audits.
  
  

However, no transmission over the internet is completely secure. You agree to use the Website at your own risk.

8. Your Rights

Subject to Indian law, you have the right to:

• Access your personal data,
  
  
• Correct inaccurate or outdated information,
  
  
• Withdraw consent (which may affect the delivery of certain services),
  
  
• Raise complaints with the Data Protection Authority once established under Indian privacy law.
  
  

To exercise these rights, contact us at hello@diacureclinic.in.

9. Children’s Privacy

Our services are not intended for minors under the age of 18. We do not knowingly collect data from children. If you believe a minor has provided us with information, please contact us for deletion.

10. Updates to the Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in legal, technical, or business developments. The latest version will always be available at www.diacureclinic.com/privacy-policy with the effective date.

Continued use of the Website constitutes your acceptance of any revised Policy.

11. Contact Us

If you have any questions, requests, or concerns regarding this Privacy Policy, please reach out to us:

Email: hello@diacureclinic.in
Phone: +91-9323975716
Registered Address:
Shop no. 7, Shanta Ashish,
Irla Lane, Near Dolphin Aquarium,
Vile Parle West, Mumbai 400056.

By using DiacureClinic.com, you acknowledge that you have read, understood, and agreed to the terms of this Privacy Policy.